ordering a checkpoint — frequently asked q's

when do deliveries begin?

North America deliveries are expected to begin summer 2026.

is there a subscription if I buy a checkpoint?

No. Once you purchase a Checkpoint, no subscription is required to operate it. We offer four subscription tiers depending on the level of customization, branding, and data access you need — see below.

how does the subscription work?

There are four tiers depending on how much customization, branding, and data access you need.

  • Free — One-time customization of your receipt design and digital image. Future design changes are $100 each.
  • Base ($99/mo) — Access to the box and receipt designer to update receipt design, box colors, and digital overlays anytime.
  • Studio ($199/mo) — Everything in Base, plus full data access: photos, emails, phone numbers, metrics dashboard, and customer reach-outs.
  • Label ($499/mo) — Everything in Studio with a full white label: custom landing pages, removal of Checkpoint branding, full data access, and more hands-on support.

what do I need to operate a checkpoint?

Power, a stable Wi-Fi connection, and 3⅛" thermal paper are all you need.

how much does a checkpoint cost?

Pricing starts at $3,000 to buy or as low as $250/month. Event rentals start at $2,000/day.

do you have payment options?

Yes — Checkpoint is available as a 1-year lease-to-own agreement starting at $250/month, with a 4-month minimum commitment.

is checkpoint available for rental instead?

Yes! Submit a waitlist request here.

how much is shipping?

Shipping costs are determined at the time of delivery. Taking your Checkpoint on the move? You can add an optional Checkpoint carrying case at checkout.

what's included with my checkpoint?

Every Checkpoint ships with starter paper rolls and a set-up guide.

are pre-orders refundable?

Yes — pre-orders are fully refundable. When your pre-order is ready, we'll reach out to finalize your order (box color, subscription tier, and any add-ons). Your deposit goes toward your final purchase. See our purchase terms for the binding details.

is the hardware under warranty?

Yes — every Checkpoint comes with a 1-year warranty for normal use. Damage outside of typical use isn't covered.

what maintenance is required?

Beyond swapping the receipt paper roll every ~550 prints, a Checkpoint requires minimal maintenance.

where can I put a checkpoint?

Anywhere with power and a stable Wi-Fi connection. Checkpoint is made to fit easily into any space — tabletops, shelves, mantles, whatever the occasion.

how do I edit the receipt design?

The Free tier includes a one-time customization of the receipt and digital image. The Base tier and above unlock the box and receipt designer to update the receipt design, box colors, and digital overlays anytime.

what are the dimensions of a checkpoint?

11.31" W × 16.25" H × 8.25" D, and it weighs 10 lbs.

any other questions?

For general questions about Checkpoint, see our full FAQ. For the binding terms of sale, see our purchase terms. Want to talk it through? Book a 30-minute call. Otherwise, reach out to checkpoint@fp.inc or @checkpoint.pictures on IG and we'll get back to you.